State Farm® Insurance Agent Matt Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emma Morris
November 14, 2024
5
out of
5
rating by Emma Morris
"I have been a customer for years and have had nothing but good experiences with Matt and his team at State Farm. Kathya and Barbara are very helpful!"
We responded:
"Emma, thank you for your continued trust and for sharing your positive experiences! I'm glad to hear that Kathya and Barbara have been so helpful. Our team is committed to providing excellent service, and it's wonderful to know we've met your expectations. If you ever need anything, we're here to assist you. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Evelyn Barrera
September 12, 2024
5
out of
5
rating by Evelyn Barrera
"Kathya Sifuentes Rojas was very polite and very helpful. She was able to answer our questions and I am happy with service."
We responded:
"Evelyn, thank you for your kind review! I'm glad Kathya was able to assist you effectively and answer your questions. We appreciate your feedback and are happy you're satisfied with our service. If you need any further assistance, feel free to reach out. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Cameron Swick
September 11, 2024
5
out of
5
rating by Cameron Swick
"Today I woke up absolutely stressed about my prior insurance situation, and called for help and received absolutely amazing help from a woman named Barbara Davis. She was incredibly thoughtful, very transparent and was so quick to help me with everything that I needed. She has an amazing attitude and she is very down to earth, I’m so thankful that she was able to help me today and if anyone calls, I would definitely recommend being able to speak to Barbara if possible. She is super sweet and super helpful, absolutely great experience! So thankful 🙏"
We responded:
"Cameron, thank you for sharing your experience! I'm glad Barbara was able to assist you so effectively. Her thoughtful and transparent approach is truly appreciated, and it's great to know she made a positive impact on your day. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Gianella Zuniga
August 28, 2024
5
out of
5
rating by Gianella Zuniga
"My family has been with StateFarm for as long as I can remember. Kathya is great! She’s always there to help and answers any questions we have. She super friendly, professional, and has great customer service. She’s the best! I always recommend my friends and family to come to this location."
We responded:
"Gianella, thank you for your kind words and for being a loyal State Farm customer. I'm glad to hear Kathya has been helpful and provided great customer service. We appreciate your recommendations and look forward to continuing to serve you and your family. If you ever need anything, feel free to reach out. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Jair Ascarza
August 23, 2024
5
out of
5
rating by Jair Ascarza
"The customer service provided by Ms. Sifuentes was amazing. She was very professional and answer all questions with a fast response!"
We responded:
"Jair, thank you for your positive feedback. I'm glad to hear that Ms. Sifuentes provided you with professional and prompt service. We appreciate your kind words and are here for any future questions or needs you may have. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Allison Kellner
August 9, 2024
5
out of
5
rating by Allison Kellner
"Ok, to say that you love your insurance provider may seem a bit "twee," but I don't care. We moved our coverage from USAA to State Farm in January and have been loving it! Barbara has been especially great! She answered all of our questions during the quote/transfer process and in the months since has been a constant source of patient service. I *heart* State Farm and I *heart* Barbara."
We responded:
"Hey Allison, thanks so much for your awesome review! I'm really glad you're loving your switch to State Farm! Barbara is fantastic, and I'm happy she's been able to help you out with all your questions and provide such great service. If you need anything else, we're always here for you! - Matt Martin - State Farm Insurance Agent, Herndon, VA"
mariajose gil
July 31, 2024
5
out of
5
rating by mariajose gil
"Tengo varios años con la agencia, Kathy ( mi agente en español) Siempre con la mejor disposición ayudándome en todo , guiándonos para tomar las mejores decisiones! Gracias ! Tengo mi seguro de auto , seguro de compañía Compania y seguros de vida!"
We responded:
"¡Hola Mariajose! ¡Gracias por sus amables palabras y por confiar en nuestra agencia durante tantos años! Nos alegra saber que Kathy ha podido ayudarle y guiarte en la toma de decisiones importantes. Estamos muy contentos de que esté satisfecha con sus seguros de auto, compañía y vida. ¡Siempre estamos aquí para ayudarle con cualquier cosa que necesite! - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Henry Lizama
July 24, 2024
5
out of
5
rating by Henry Lizama
"Very quick to respond and always takes the time to explain any information that confuses me. Would recommend 100%"
We responded:
"Hey Henry! I'm so glad you had a positive experience with us! It's great to know that our quick responses and detailed explanations are making a difference for you. Thanks a ton for the recommendation! - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Joe Diaddigo
July 23, 2024
5
out of
5
rating by Joe Diaddigo
"Just recently worked with Barbara Davis to switch my auto, home and umbrella policies to State Farm. She was extremely helpful, very knowledgeable and easy to work with. She helped me and I was able to save over $1K annually on the policies with increased coverages. Highly recommend Barbara."
We responded:
"Hey Joe, thanks a ton for your awesome review! I'm so glad Barbara could help you switch your auto, home, and umbrella policies and save you money with increased coverages! She's truly knowledgeable and helpful. If you need anything else, feel free to reach out anytime! - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Kristy Lupsha
July 22, 2024
5
out of
5
rating by Kristy Lupsha
"I have been a customer for many years and am extremely satisfied with the service that Matt Martin and his team provide. They are professional, kind, patient and very responsive to inquiries and any updates that have been needed for our policies. Kathya Sifuentes, specifically, has been a great help to us. I highly recommend trusting this team with your insurance needs. Excellent service and very good people. 5 Stars."
We responded:
"Hi Kristy! Thanks a lot for your wonderful review! I'm so glad to hear that you've been extremely satisfied with our service over the years. Kathya and the rest of our team always strive to be professional, kind, and responsive. Your recommendation means a lot to us. If you ever need anything, we're here to help! - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Briana Stewart
June 18, 2024
5
out of
5
rating by Briana Stewart
"My fiancé and I recently purchased our first home so we were interested in adding him to my car insurance policy with State Farm and opening a home insurance policy. Kathya was instrumental throughout the process and went above and beyond to help us make sure we had superior coverage and all the materials we needed to provide to our lender. We cannot thank her enough for all her help!"
We responded:
"Briana, your detailed review truly warms our hearts! I'm thrilled that Kathya provided exceptional service in tailoring your auto and home insurance policies. We're grateful for your trust and look forward to assisting with any future insurance needs. Thank you for choosing us! - Matt Martin - State Farm Insurance Agent, Herndon, VA"
James Gibney
May 4, 2024
5
out of
5
rating by James Gibney
"Matt and his team were great to work with - they were extremely responsive to my quick-turn around needs for new auto and home insurance policies after my former insurer stopped coverage in Virginia. Highly recommend them!"
We responded:
"We love seeing reviews like this, James! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Frank Kohn
April 24, 2024
5
out of
5
rating by Frank Kohn
"I have had wonderful experiences with Matt, Barbara and the entire office. They are timely, efficient and often exceed what I have expected. They have been with us for almost 30 years and know our family. They advocate for me. Can't ask for more from an insurance office."
We responded:
"Thank you so much for your loyalty and for sharing your experiences with us, Frank! It's truly rewarding to hear that you've had such positive interactions with me, Barbara, and the entire team. Over the years, we've worked hard to ensure timeliness, efficiency, and exceeding expectations are at the core of what we do. It's been a privilege to be part of your family's journey for almost three decades, getting to know you and advocating for your needs. Your trust in us means everything, and we're committed to continuing to serve you with excellence. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Rahul Jain
April 19, 2024
5
out of
5
rating by Rahul Jain
"I've had auto and renter's with Matt's agency for 5 years, and had great experience overall. Biggest plus point is that your phone calls are directly connected to humans, none of the IVR nonsense. Absolutely love Barbara and Katya (and Matt of course!) for all their help and their personal touch!"
We responded:
"Rahul, it's wonderful to hear about your positive experience with our agency over the past five years! We strive to provide a seamless experience by ensuring that your calls are directly connected to our team without any automated systems. I'm thrilled that Barbara, Katya, and myself could provide you with personalized assistance and make your interactions enjoyable. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Eduart Miranda
April 16, 2024
5
out of
5
rating by Eduart Miranda
"I liked the efficient and friendly way they explained to me. I recommend this place. Kathya is very kind."
We responded:
"Eduart, your recommendation is greatly appreciated! Thank you for your positive feedback for Kathya, we are glad to know that you are satisfied with your experience. We value you for letting us be your good neighbor! - Matt Martin - State Farm Insurance Agent"
michelle Michlik
April 9, 2024
5
out of
5
rating by michelle Michlik
"Kathya was an amazing and precise support to my small business. Her care and the time she took with my request was beyond 5 star work and I will return to her should I need any other coverage in the future."
We responded:
"Thank you for your feedback, Michelle! Kathya always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Matt Martin - State Farm Insurance Agent"
Ian Biggs
March 26, 2024
5
out of
5
rating by Ian Biggs
"Matt was extremely helpful in getting a rather complicated claim resolved. He went above and beyond to see that things were handled correctly."
We responded:
"Wow, Ian, thank you for sharing your positive experience with us! We are thrilled to hear that our team were able to assist you with your complicated claim and ensure everything was handled correctly. Your feedback is truly appreciated, and we look forward to continuing to provide you with excellent service. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
DayanaM
March 21, 2024
5
out of
5
rating by DayanaM
"Kathya helped my dad and I get insurance and it was super fast and easy! Definitely recommend!"
We responded:
"Thank you for the amazing review! We are glad to hear that Kathya was able to assist you with you and your dad's insurance needs. - Matt Martin - State Farm Insurance Agent, Herndon, VA"
Semsem Semsem
March 4, 2024
5
out of
5
rating by Semsem Semsem
"This is my first experience with State Farm , and I can say it was a great start Appreciate Matt's help and patience , he was very professional and helpful to make the process easy and quick"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
elizabeth engmann
March 1, 2024
5
out of
5
rating by elizabeth engmann
"They are great and helped with my auto home and life insurance!"
We responded:
"Thank you so much for the positive review, Elizabeth. We're so glad we were able to help you out with your auto, home & life insurance. Thanks for being a part of our State Farm family in Herndon!"
Christian Olivo
February 13, 2024
5
out of
5
rating by Christian Olivo
"It was a pleasureable experience to be a client of Martin. He is easy going, knowledgeable and great communicator. I absolutely reccommend him. I moved to Texas so had to change my insurance."
We responded:
"Thank you for sharing your positive experience! Your recommendation means a lot to us, and we're glad we could assist you with your insurance needs, even with your move to Texas. If you ever need further assistance or have any questions, feel free to reach out."
Anne
February 2, 2024
5
out of
5
rating by Anne
"We have had our insurance with State Farm for many years (45+), and Matt is an exceptional State Farm agent. His office is well-run and responsive to customers' needs. Matt and Barbara are wonderful to work with. They are both friendly and helpful and answer all questions thoroughly. If we call with any questions, they return a call to us quickly. Barbara was incredibly helpful to us when we were relocating. Several weeks prior to our move, she contacted us to see if things were still moving on schedule. Since the dates of the closings for both the house we were moving to AND the house we were selling kept shifting, she was patient in working with us to make sure that we were insured appropriately for both locations. We truly appreciate that Matt keeps us informed of any changes to our converages when we have our yearly meetings. We trust Matt to provide us with the information that we need so that we can make the best choices for our insurance needs. We recommend Matt's agency highly."
We responded:
"Anne, thank you for taking the time to leave such a positive review! We're delighted to know that our services exceeded your expectations. Remember, we're just a call or email away whenever you need any further assistance or have any queries about your insurance needs. Barbara and I are happy to help and appreciate the kind words!"
Ali Laith
February 2, 2024
5
out of
5
rating by Ali Laith
"i have been with state farm for over 5 years. I love Barbara and she has been absolutely the best agent ever. when i call they know you by first name and they know all the details of my life i tell them every time we call. I cant see myself ever being with any other agent, she goes above and beyond to ensure that everything is well taken care of and when I forget to do something she doesnt give up on me and always reaches out to remind me. It is very reassuring to know that my insurance agent is looking out for me and I'm not just another account number. I highly recommend this branch!"
We responded:
"Thank you, Ali. It's wonderful to hear about your positive and long-standing relationship with Barbara. The personalized service and attention to detail you've experienced are certainly valuable aspects of a great agent-client relationship. It's clear that Barbara's dedication and efforts have made a positive impact on your experience with State Farm. Thank you for taking the time to share your recommendation and feedback. If there's anything else you'd like to share or if you have more questions, feel free to let us know!"
Rob Stewart
December 20, 2023
5
out of
5
rating by Rob Stewart
"I want to take the time to write this review regarding the experience that I have with Barbara Davis. I recently switched both my homeowners and auto insurance from another insurance company. In doing that, I spoke to and interacted with Barbara on several occasions. In every instance, she took the time to explain each and every aspect and detail relating to the various options that one is presented with and receives with insurance policies. I feel very confident when I call or correspond with her, that whatever the circumstance, I will get the right answer or a proper resolution to my inquiry. I was at my previous insurance company for over 30 years, and I am sorry I didn't discover this team sooner. Not only do I save money, but I am confident that I receive the proper amount of insurance that I need, paired with the most outstanding customer service experience I've ever encountered. Thank you, Barbara!!"
We responded:
"Rob, thank you for taking the time to share your experience with Barbara! We're delighted to hear that she provided such thorough explanations and excellent service while assisting you in transitioning your homeowners and auto insurance. It's wonderful to know that you feel confident in both the coverage and the quality of service received. We're thrilled to have you as part of our community and appreciate your trust in our team. If you need anything further, please don't hesitate to reach out."
Jinny
December 18, 2023
5
out of
5
rating by Jinny
"Barbara has been extremely helpful and friendly! I just moved into the area and needed to figure out car insurance coverage asap and she was super insightful and efficient. Couldn't have asked for a better agent to make this an easy process."
We responded:
"Jinny, thank you for the review! We are glad Barbara was able to assist you with your insurance needs. She is a wonderful member of our team! Thank you for choosing us as your coverage provider!"