Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elias Cruz

Elias Cruz

March 27, 2026

5  out of  5
rating by Elias Cruz
"I recommend Kattya Rojas—the best State Farm agent in the Herndon, VA"
We responded:
"Thank you for your recommendation, Elias! I'm delighted to hear that Kathya has made such a positive impression. Our team is committed to providing excellent service, and it's wonderful to know Kathya is delivering just that. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Thalia Labra

Thalia Labra

March 27, 2026

5  out of  5
rating by Thalia Labra
"Kathy she is very good"
We responded:
"Thank you, Thalia! I'm happy to hear that Kathy provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Geo Maansen

Geo Maansen

March 24, 2026

5  out of  5
rating by Geo Maansen
"Barbara was very helpful to this first time auto insurance policy holder, matched me with an amazing rate the very same day I got my car’s VA registration. Much thanks, and bravo!! -George Manson"
We responded:
"Thank you for your review, George! I'm happy to hear that Barbara was able to assist you with your auto insurance needs and secure a great rate for you. We appreciate your kind words and are here to help with any future questions or needs. Thanks for choosing us!"
Profile photo of Kandis

Kandis

March 19, 2026

5  out of  5
rating by Kandis
"I have an auto insurance policy through State Farm, I was recently in a car accident and I was not getting the assistance that I needed to file a claim with them. So I called Barbara who stepped right on in and took care of things for me in order for me to move forward with filing the claims. I really do appreciate her going above and beyond. I am truly grateful to her as my State Farm agent."
We responded:
"Thank you for your feedback, Kandis. I'm delighted to hear that Barbara was able to assist you effectively with your claim process. We appreciate your kind words and are grateful to have her on our team. If you need anything else, feel free to reach out!"
Profile photo of S Bazaz

S Bazaz

March 17, 2026

5  out of  5
rating by S Bazaz
"Very responsive agents. Matt and Barbara have been a pleasure to deal with and they will bat for you when you need them!"
We responded:
"Thank you, S Bazaz! I'm happy to hear that Matt and Barbara have been a pleasure to work with and that our team's responsiveness has met your expectations. We're committed to being there for you whenever you need us. Let us know if there's anything else we can assist you with!"
Profile photo of Helena Ramirez

Helena Ramirez

March 4, 2026

5  out of  5
rating by Helena Ramirez
"Mi agente fue Kathia yestiy muy contenta con sus servicios, muy paciente conmigo y fue muy agradable tenerla en mis trámites, gracias Kathia"
We responded:
"¡Gracias por compartir tu experiencia, Helena! Me alegra saber que Kathia te brindó un servicio tan atento y agradable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of wanda flyth

wanda flyth

February 25, 2026

5  out of  5
rating by wanda flyth
"Barbara, what's an excellent agent? She helped me in so many ways and I really appreciated, very pleasant personality"
We responded:
"Thank you for your review, Wanda! I'm happy to hear that Barbara was able to assist you and that you enjoyed her pleasant personality. We’re always here to help with any of your insurance needs!"
Profile photo of Mason Gaines

Mason Gaines

February 17, 2026

5  out of  5
rating by Mason Gaines
"Kathya was the person that helped me with the process of transferring my insurance needs to State Farm she was very attentive to my needs she was very nice and professional in providing me with my insurance needs she is a very valuable representative to your company she was excellent ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Mason, thank you for sharing your experience! I'm happy to hear that Kathya provided such attentive and professional service during your insurance transfer. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
Profile photo of Dina Nunez

Dina Nunez

February 17, 2026

5  out of  5
rating by Dina Nunez
"Me siento muy satisfecha con la atencion que me brindo el agente que atendio mi llamada kathya me brindo todas las opciones pocibles"
We responded:
"¡Gracias por tu comentario, Dina! Me alegra saber que Kathya te brindó un excelente servicio y te ofreció todas las opciones posibles. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Eduart Miranda

Eduart Miranda

February 13, 2026

5  out of  5
rating by Eduart Miranda
"I liked the efficient and friendly way they explained to me. I recommend this place. Kathya is very kind One of the things I like about her is that when I need help, she helps me quickly and efficiently. I definitely recommend her and State Farm"
We responded:
"Eduart, your recommendation is greatly appreciated! Thank you for your positive feedback for Kathya, we are glad to know that you are satisfied with your experience. We value you for letting us be your good neighbor! - Matt Martin - State Farm Insurance Agent"
Profile photo of Juan Chicas Reyes

Juan Chicas Reyes

February 11, 2026

5  out of  5
rating by Juan Chicas Reyes
"Me siento bien por la razón que me explican muy bien todo preceso y gracias kathya."
We responded:
"¡Gracias, Juan! Me alegra saber que te sientes bien con el servicio y que Kathya te ha explicado todo claramente. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Sara Jordan

Sara Jordan

February 11, 2026

5  out of  5
rating by Sara Jordan
"I have been a client of State Farm for our renters' insurance policy since 2021. I recently made the switch to also bundle my Auto insurance policy with the renters. Alex helped me out via phone and was so kind and accommodating. I am a teacher which means I have limited availability for phone calls during regular working hours. To complete all of my changes to my policies, it required several phone calls back and forth throughout the school day during random times when I would have a short break and enough time to make a call. Each time Alex called back, he always asked if it was a good time and gave me an estimate of about how long this step in the process would take, since he knew I have an odd schedule. It seems small, but I appreciated his kindness and understanding because a situation like this would annoy most people. He was very helpful and professional, thank you!"
We responded:
"Thank you, Sara, for sharing your experience! I'm happy to hear that Alex was able to assist you with your insurance needs and accommodate your schedule. We understand how important flexibility is, especially for teachers like you. If you need anything else, feel free to reach out anytime!"
Profile photo of Julie Knowles

Julie Knowles

February 6, 2026

5  out of  5
rating by Julie Knowles
"Barbara is amazing! She has been a tremendous help as I navigate a number of life changes requiring updates and edits to my existing policies. Highly recommend!"
We responded:
"Thank you, Julie! I'm delighted to hear that Barbara has been such a great help to you during your life changes. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Jerry Ezrol

Jerry Ezrol

February 4, 2026

5  out of  5
rating by Jerry Ezrol
"Great insurance agent to deal with. Been with them many years they are always knowledgeable and responsive. Highly recommended."
We responded:
"Thank you, Jerry! I'm happy to know you've had such a positive experience with our office over the years. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
Profile photo of Haley Hudzick

Haley Hudzick

January 30, 2026

5  out of  5
rating by Haley Hudzick
"Barbara will try always try and work with you and get the best deal. She is the best and I definitely recommend her!"
We responded:
"Haley, thank you for your wonderful feedback! I'm happy to hear that Barbara provided you with such excellent service and helped you find a great deal. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
Profile photo of Jeff Parkinson

Jeff Parkinson

January 22, 2026

1  out of  5
rating by Jeff Parkinson
"This office and their software system is totally inept. I reported a vehicle sold in November and I’m still getting overdue notices on my monthly pay plan. I called and have been told a minimum of 4 times in the last month that it would be taken care of. They obviously can’t accomplish the simple task of updating their system."
Profile photo of Adri Fiorini

Adri Fiorini

January 9, 2026

5  out of  5
rating by Adri Fiorini
"Matt is wonderful! I use his service for rental insurance and he was great! He’s incredibly kind and helpful. I highly suggest if you are looking for any kind of coverage call Matt!"
We responded:
"Thank you, Adri! I'm happy to hear that you found Matt's assistance with your rental insurance so helpful. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Dina Ghaly-Habib

Dina Ghaly-Habib

December 16, 2025

5  out of  5
rating by Dina Ghaly-Habib
"Barbara was very knwolegabe and extremely helpful. Highly recommend working with her."
We responded:
"Thank you, Dina! I'm happy to hear that Barbara was knowledgeable and helpful during your experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Andy Briceno

Andy Briceno

December 11, 2025

5  out of  5
rating by Andy Briceno
"They made the entire experience seamless and super convenient. Attentive and quick response. Will definitely recommend them. Thanks"
We responded:
"Thank you, Andy! I'm happy to know that you found the experience seamless and convenient. Our team takes pride in being attentive and responsive. We appreciate your recommendation! If you need anything else, feel free to reach out."
Profile photo of Steve Bussmann

Steve Bussmann

November 14, 2025

5  out of  5
rating by Steve Bussmann
"Very responsive to customers!"
We responded:
"Thank you, Steve! I'm happy to know you appreciate our responsiveness. If you ever need anything else, feel free to reach out!"
Profile photo of Mitch Terhaar

Mitch Terhaar

November 12, 2025

5  out of  5
rating by Mitch Terhaar
"I have been with Matt Martin and his team for over 5 years. The agency has been there for me and has covered any issues that we had. His Staff, Barbara is efficient and prompt on getting back to us even on weekends. It you looking for Insurance Agency look no further, Matt Martin with State Farm will handle your needs!"
We responded:
"Thank you, Mitch, for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our team over the years. Barbara and the rest of the team are dedicated to providing excellent service, and it's great to know they've been there for you. If you ever need anything else, just let us know!"
Profile photo of Patrick Seifert

Patrick Seifert

October 27, 2025

5  out of  5
rating by Patrick Seifert
"Barbara and the office have been great to work with over the years. The office is very attentive to details and took good care of my policies."
We responded:
"Thank you for your review, Patrick! I'm happy to hear that Barbara and the team have provided attentive service over the years and taken good care of your policies. We appreciate your trust in us and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
Profile photo of Giselle Portillo

Giselle Portillo

October 16, 2025

5  out of  5
rating by Giselle Portillo
"I’ve worked with Kathya for many years at state farm to get car insurance, and I couldn't be more satisfied with the experience. From start to finish, Kathya was incredibly helpful, thorough, and responsive to my needs. What stood out most was her willingness to patiently explain all the options and answer my many questions. I never felt rushed or pressured into a In addition to great customer service, Kathy’s was always quick to respond to emails or calls and made the whole process of signing up smooth and stress-free. It's rare to find such attentive service, and I really appreciated how she went above and beyond to ensure I was comfortable with my choices. I would highly recommend Kathya to anyone looking for car insurance. She is professional, friendly, and truly cares about finding the best solution for you. I’m confident I made the right choice in working with Kathya!"
We responded:
"Thank you, Giselle, for sharing your wonderful experience! I'm happy to hear that Kathya provided such attentive and thorough service. Her dedication to ensuring you felt comfortable and informed is truly commendable. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of alba coreas

alba coreas

October 15, 2025

5  out of  5
rating by alba coreas
"Hola buen día estoy muy satisfecha con satisfecha farm y también con la señora Katy que me brindo buena atención gracias"
We responded:
"¡Hola Alba! Muchas gracias por compartir tu experiencia positiva. Me alegra saber que estás satisfecha con nuestro servicio y que Katy te brindó una buena atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of ANDREA RAMIREZ HINCAPIE

ANDREA RAMIREZ HINCAPIE

October 14, 2025

5  out of  5
rating by ANDREA RAMIREZ HINCAPIE
"Excelente servicio con información muy clara"
We responded:
"¡Gracias, Andrea! Me alegra que hayas encontrado nuestro servicio excelente y la información clara. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"